Reasons for refund of service fee paid by you

  1. If service fee is paid more than once
  2. If CoS is not received due to errors on our part
  3. If the care home we are applying for is unlicensed

For the above reasons you will get a refund

Refund time?

Contact us at {email} for questions related to refunds and returns.

It will be returned within 20 working days

How much will be refunded?

After 13 GBP of transaction fee on 100 GBP, we will refund the remaining 87 GBP.